The security of your personal information is Best 365's highest priority. This privacy policy clearly outlines what data is collected, how it is used, and what your rights are.
We protect your privacy through six core principles
Your personal information will never be sold or rented to third parties. It is used solely for the purpose of operating our services.
All data transmissions are secured with 256-bit SSL encryption. Your payment information is stored in encrypted form.
All personal data is stored on secured servers. Firewalls and multi-layer security systems are in place to prevent unauthorized access.
Your information is collected only with your consent. You have the right to withdraw that consent at any time.
You have the full right to request access to, correction of, or deletion of your data. Contact our Support team and we'll act within 72 hours.
If this Privacy Policy changes, you will be notified in advance by email or SMS. Nothing will be hidden from you.
Best 365 (best365.biz) is a trusted online platform for Sports Betting users in Bangladesh. Providing our services requires us to collect certain personal information. This Privacy Policy outlines in detail how that information is collected, used, stored, and protected.
This Privacy Policy applies to the Best 365 website, mobile app, and all associated services. By using our platform, you are considered to have accepted this Policy. Please read this page carefully before registering.
Please Note: This Privacy Policy governs our Terms & Conditions' section. Reading both together will give you a complete understanding of Best 365's overall policies.
We don't treat the protection of personal data as just a legal requirement — it's an ethical responsibility we hold toward our users. Best 365 will always be transparent about what information is collected and why.
Best 365 collects only the information that is necessary. We never ask for anything beyond what is needed. A full breakdown of the data collected is provided below:
Full card numbers and CVV codes are never stored on our servers. All payment processing is handled through a fully separate, encrypted payment gateway.
Best 365 collects information through several methods. Each method is secure and based on your consent.
| Collection Method | What Information | When |
|---|---|---|
| Registration Form | Name, email, mobile number, date of birth | At the time of account registration |
| KYC Verification | NID / Passport Photo | Before your first withdrawal |
| Payment Processing | Mobile number, bank details | During deposit / withdrawal |
| Automatic Tracking | IP, Device, Browser, Cookies | During a site visit |
| Support Contact | Chat / Email Content | Support Contact Hours |
Some information may be received through third parties (such as payment providers or anti-fraud agencies) — solely for security verification purposes.
Best 365 uses collected information only for specified purposes. It is never used for anything beyond that.
Important: Best 365 never sells your information to third parties for advertising purposes. Our privacy policy strictly prohibits the commercial trading of user data.
Best 365 shares your information with third parties only in very limited circumstances. Those circumstances are outlined below:
Information may be disclosed under legal obligation in the following circumstances:
All agreements with third parties include data protection clauses. They may only use your information for specified purposes and are not permitted to share it with anyone else.
Cookies are used on the Best 365 website and app. Cookies are small text files stored in your browser that help improve the site's performance.
You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may cause certain features to stop working properly. The process for managing cookies varies by browser — check your browser's help section for details.
Best 365 uses third-party analytics tools to monitor site performance. The data these tools collect is purely statistical — no individual is personally identified.
Best 365 does not retain data longer than necessary. A specific retention period is defined for each type of information:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligation |
| Transaction Records | 7 years after the transaction | Financial Regulatory Laws |
| KYC Documents | 5 years after verification | As required under AML regulations |
| Support chat logs | 2 years after last contact | Dispute Resolution |
| Cookies & Session Data | At end of session or up to 30 days | Functionality |
Once the retention period expires, data is securely deleted or anonymized so that the individual can no longer be identified.
Best 365 fully respects your right to data protection. You have the following rights:
You may request to know what information Best 365 holds about you.
You may request corrections to any inaccurate or outdated information.
Under certain conditions, you may request that your information be deleted.
You may request that your information no longer be used for a specific purpose.
You can request your data in a portable format and transfer it elsewhere.
You may withdraw your consent to data use at any time.
To exercise any of your rights support@best365.biz. We will respond within 72 hours. Requests will only be processed after your identity has been verified.
Best 365 is strictly for users aged 18 and above. We do not knowingly collect personal information from anyone under that age.
Age is verified at the time of registration, and ID verification through the KYC process is mandatory. If an account created by someone under 18 comes to our attention, it will be immediately closed and all associated data permanently deleted.
For Parents: If your child has accidentally registered on Best 365, please support@best365.bizimmediately. We'll act promptly and delete all associated data.
Best 365 may update this Privacy Policy from time to time. Changes may be driven by new legal requirements, updates to our services, or improvements to security measures.
We recommend revisiting this page every three months to stay up to date with our latest policy.
If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch. Our data protection team is always available to help.
Support@best365.biz
Response Time
Within 72 hours
Language
Support available in Bangla and English
When submitting a complaint or request, please use the email address registered to your account so we can verify your identity quickly and assist you without delay.
We're always here to help with any privacy-related requests. Don't hesitate to reach out.
Your privacy is fully protected at Best 365. Register now and enjoy the benefits of Bangladesh's premier Sports Betting platform.