Legal Documents

Best 365 Terms & Conditions — The Complete Guide

Please read these terms and conditions carefully before using Best 365. All important information regarding accounts, betting, payments, and bonuses is clearly set out here.

Last updated: January 2026
Key Points

The most important points in the terms and conditions

Check out this summary before reading the full details

18+ Age Requirement

Only individuals aged 18 or above may register and place bets on Best 365. Accounts found to belong to minors will be closed immediately.

One Account

Each individual may only register one account on Best 365. Creating multiple accounts may result in all accounts being closed and any funds held being forfeited.

Payment Rules

Minimum deposit ৳100, minimum withdrawal ৳500. A rollover equal to at least one deposit amount is required before withdrawing.

Bonus Terms

To withdraw your welcome bonus, you must first complete a turnover of at least 10x the bonus amount. The bonus itself cannot be withdrawn directly.

Bet Cancellation Policy

Once a bet is confirmed, it generally cannot be cancelled. If a match is cancelled or postponed, the stake will be refunded.

Account Verification

Identity verification via national ID is mandatory before making a withdrawal. Withdrawal requests will not be processed without completed verification.

1General Terms & Conditions

Best 365 (hereinafter referred to as the "Platform" or "we") operates the best365.biz website and its associated mobile application. By using this platform, you are deemed to have fully accepted these terms and conditions.

Best 365 services are available only to users who are legally permitted to engage in online betting. It is the user's sole responsibility to comply with the laws and regulations of their own country or region.

Important: These terms and conditions are available in both Bangla and English. In the event of any conflict between the two versions, the English version shall prevail.

Best 365 reserves the right to update these terms and conditions at any time without prior notice. Continued use of the platform after any changes constitutes acceptance of the updated terms. We recommend revisiting this page regularly.

2Account Registration

To register with Best 365, you must meet the following requirements:

  • Must be at least 18 years of age
  • Accurate and truthful personal information must be provided
  • Only one account may be opened per person
  • A valid mobile number must be provided for OTP verification
  • The details provided at registration must match the information on your payment method

Account Verification

Before your first withdrawal, or when transactions exceed a certain amount, Best 365 may request identity verification. You will need to provide one of the following documents:

  • National ID (NID) — front and back photos
  • Photo of the main page of your passport
  • Driving License

Registering with false information or failing verification may result in permanent account closure and forfeiture of any remaining balance.

Password & Security

The security of your account is entirely your responsibility. Do not share your password with anyone. If you suspect unauthorized access to your account, contact Best 365 support immediately.

3Betting Rules

The following rules must be strictly followed when betting at Best 365. They apply equally to all sports — cricket, football, tennis, and beyond.

Bet Confirmation

Clicking the "Confirm" button after placing a bet makes it final. Cancellations or changes are generally not possible after that point, so please review all details carefully before placing your bet.

Odds Changes

Best 365 reserves the right to change odds at any time. All bets are settled at the odds in place at the time of confirmation. Odds may shift rapidly during live betting.

If a Match is Cancelled or Postponed

  • If a match is fully cancelled — the full stake will be refunded
  • If the match resumes within 48 hours — the original bet remains valid
  • Suspended for more than 48 hours — the bet will be voided and the stake refunded
  • If a cricket match is shortened due to rain or bad light — the result will be determined by the Duckworth-Lewis method

Maximum Bet Limit

Each event and market has a maximum bet limit. These limits vary depending on the sport type, event significance, and account tier. VIP members are generally eligible to place higher bets.

Please note: Best 365 reserves the right to void any bet confirmed at incorrect odds due to a technical error. In such cases, the full stake will be refunded.

4Payments & Withdrawals

Best 365 supports the most popular mobile payment methods in Bangladesh. Both deposits and withdrawals are fast and secure.

Accepted Payment Methods

  • Mobile Pay — personal and agent both
  • Nagad — digital wallet
  • Rocket — Dutch-Bangla Mobile Banking
  • Bank Transfer — selected banks

Deposit Limits & Rules

  • Minimum deposit: ৳100
  • Maximum single deposit: ৳50,000
  • Deposits are typically credited to your account within 5 minutes
  • No additional charges on deposits

Withdrawal Limits & Rules

  • Minimum withdrawal: ৳500
  • Maximum daily withdrawal: ৳2,00,000
  • Mobile banking withdrawal: typically processed within 5–30 minutes
  • Bank Transfer: up to 24 hours
  • Withdrawals may only be made to verified payment methods

Withdrawals will only be sent to the same payment method used for the deposit. Withdrawals to third-party accounts are not permitted.

5Bonuses & Promotions

Best 365 regularly offers a variety of bonuses and promotional deals. Each bonus comes with its own terms, which you should read carefully before activating.

Welcome Bonus

New members receive a 150% bonus on their first deposit. To qualify:

  • First deposit must be made within 72 hours of registration
  • Minimum deposit: ৳500
  • A turnover of 10x the bonus amount must be completed
  • Turnover completion deadline: 30 days
  • A minimum odds of 1.5 applies to each bet

Voucher Code

Additional bonuses are available using special voucher codes. Each voucher code has its own terms, validity period, and benefits. A voucher code can only be used once.

General Bonus Terms

  • Bonus funds cannot be withdrawn directly
  • Multiple bonuses cannot be active at the same time (unless otherwise specified)
  • Best 365 reserves the right to void bonuses if misuse is suspected
  • Bonuses are for personal betting only — not for professional betting syndicates

Tips: The most effective strategy for meeting bonus turnover requirements is to bet at moderate odds on familiar sports like cricket or football.

6Security & Privacy

Best 365 places the highest priority on protecting users' personal and financial information. Our security measures include:

  • SSL/TLS Encryption — all data transmissions are secured
  • Two-Factor Authentication (2FA) — an extra layer of security for your account
  • Anti-Fraud System — suspicious activity is detected automatically
  • Segregated Fund Account — user funds are kept separate from company funds

For details on how we collect, use, and store your personal information, please see our Privacy Policyavailable at.

7Responsible Betting

Best 365 is committed to responsible betting. Betting is for entertainment — not a source of income. We want every user to enjoy betting safely and within their limits.

  • Deposit Limits — set daily, weekly, or monthly deposit caps
  • Loss Limit — betting will automatically stop once losses reach a set amount
  • Self-Exclusion — temporarily or permanently close your account yourself
  • Reality Check — receive reminders about your betting session at set intervals

For more information on responsible betting, visit our Responsible Gaming page.

8Account Closure & Restrictions

Best 365 reserves the right to suspend or permanently close an account for any of the following reasons:

  • Registering with false information or attempting to bypass verification
  • Operating Multiple Accounts
  • Bonus abuse or manipulation
  • Match fixing or betting using insider information
  • Unauthorized access to another user's account
  • Abuse, harassment, or any attempt to damage the platform

If your account is closed due to a rule violation, any bonus funds in the account will be forfeited. However, your own deposited funds will generally be returned — unless evidence of fraud is found.

9Dispute Resolution

If a dispute arises over a bet outcome or transaction, contact the Best 365 support team first. The team will review the issue and respond within 72 hours.

  • Contact support: support@best365.biz
  • Live Chat: available 24/7
  • Dispute deadline: disputes must be raised within 30 days of the incident
  • If you are unsatisfied with a support decision, you may escalate your appeal to senior management

Best 365's decision shall be considered final and binding in all matters.

10Changes to Terms

Best 365 may update or modify these Terms & Conditions, in part or in full, at any time for business, legal, or service improvement purposes.

  • Users will be notified in advance by email or SMS of any significant changes
  • Continued use of the platform after any changes will be considered acceptance of the updated terms
  • The date of any changes to the terms will be noted under the "Last Updated" section at the top of this page

Note: Visit this page regularly to stay up to date with the latest rules and terms.

Done reading the terms? Get started now!

Sign up with Best 365, claim a 150% bonus on your first deposit, and enjoy the best betting experience in Bangladesh.

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